I had this happen to my Q yesterday ... very disconcerning when you're out of town and your world of contacts, etc. is stored there. My own fault as I was diddling around with the Registry. Fortunately, after two calls to VZW tech, I was given a couple of suggestions (which worked).
First, the tech immediately offered to FedEx a replacement phone to me where I am staying, since the phone was onlyooting a month old. Nice!
In troubleshooting the problem, tech dude then suggested taking the battery out of the phone and letting it sit for a minute or so. Then turn on the unit by pressing the red button for 2-3 seconds to see if the VZW insignea comes on and cycles to Windows Mobile, etc. If not, dude said to plug phone into recharger for an hour, then try the power-up.
We did not get into syncing with PC or other measures. After the hour of charging, the unit booted up just fine. |