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  #1  
Old 12-25-2007, 11:02 PM
reseel reseel is offline
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Join Date: Nov 2007
Carrier: Other
Posts: 6
Internet help.

Hello,

I am having a problem connecting to the internet on my q9h (AT&T). I have had the phone for about a month and everything worked fine in the beginning, but i get the following error every time I try and load opera now:

Error
Could not establish network connection. Please check your connection settings.

I do not have a data package at the moment but i do have a messaging plan that allows MMS messaging, which doesn't seem to work without internet.

Also I don't believe i have made any changes to any settings. I have tried a master clear and master reset to no avail.

Any suggestions?

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  #2  
Old 12-26-2007, 01:27 PM
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coolpoete coolpoete is offline
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Join Date: Sep 2007
Location: Alabama, USA
Carrier: Verizon Wireless
Posts: 1,063

According to me with any carrier you need to be subscribed to a data plan that in turn allows you to access the Internet. The only other reason I could think of is that you may be out of your coverage area which doesn't sound like your issue.
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  #3  
Old 12-26-2007, 09:20 PM
reseel reseel is offline
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Join Date: Nov 2007
Carrier: Other
Posts: 6

I should be able to access the internet and pay per kb.

Text messaging and voice work perfectly fine.

The internet worked previously and worked once after i posted this message, but i am still having an issue connecting to the internet and have yet to be able to send an MMS message.

I have unlimited text/mms messages so im thinking i messed with a setting that i shouldn't have...

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  #4  
Old 12-27-2007, 03:00 AM
blackmoon blackmoon is offline
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Join Date: Nov 2007
Carrier: Sprint PCS
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You may need to update our vision profile since you did a master reset. Look under setting.

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  #5  
Old 03-31-2008, 04:50 PM
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ninjaap ninjaap is offline
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Join Date: Feb 2008
Carrier: AT&T Wireless
Posts: 29

Quote:
Originally Posted by reseel View Post
Hello,

I am having a problem connecting to the internet on my q9h (AT&T). I have had the phone for about a month and everything worked fine in the beginning, but i get the following error every time I try and load opera now:

Error
Could not establish network connection. Please check your connection settings.

I do not have a data package at the moment but i do have a messaging plan that allows MMS messaging, which doesn't seem to work without internet.

Also I don't believe i have made any changes to any settings. I have tried a master clear and master reset to no avail.

Any suggestions?
call att and tell them to check to see if the "switch" is on for your pay per use internet. "switch" is generic term they use to turn on/off features like voicemail, text, data, etc.

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