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Old 06-23-2009, 10:31 PM
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my moto is not charging

i have a sprint moto q 9c and it says that the charger is not his charger... can somebody help me??
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Old 06-24-2009, 12:15 PM
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I don't understand...not his charger?
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Old 06-30-2009, 12:11 AM
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it says 'this charger is not supported'
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Old 06-30-2009, 10:00 AM
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Just to make sure I'm not missing something, is this the charger that came with the phone? Does the phone charge when you plug it in to the PC through the USB port?
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Old 06-30-2009, 10:29 AM
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its the original charger and the usb its the same
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Old 06-30-2009, 10:35 AM
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I would take it in to a store and see if they can check it with one of their chargers or a spare battery to see if there's an issue with your hardware. I would also try backing up and doing a hard reset to see if that will help any.
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Old 06-30-2009, 10:38 AM
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i did the reset and its the same
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