Can't connect to the internet, help!! - Motorola Q

ShadeTree · #1 02-20-2010, 04:08 PM

Ok, I'm using a flashed Q. Where I bought it they said it's internet good, but when I try to connect a screen comes up asking for user name, password and domain. I know username is my number @cricket.com, I think the password is cricket, but what is the domain name? The field is blank and I have no idea. AND, will this let me connect?

hthomas · #2 02-20-2010, 06:24 PM

Yes you are correct. Your username is your 10DigetPhoneNumber@mycricket.com. Your password is cricket. Leave the domain blank and check save password. That is should work

ShadeTree · #3 02-20-2010, 08:02 PM

Ok I tried it, still I get an error message when I try to connect. Anything else I might try??

riskybzns · #4 02-20-2010, 08:07 PM

might want to let them know what the error message says.

ShadeTree · #5 02-20-2010, 08:53 PM

Quote:

Originally Posted by riskybzns

might want to let them know what the error message says.

It simply says check to make sure I have the correct password and try again.

hthomas · #6 02-20-2010, 10:29 PM

Well all ways have your account refreshed, anytime things stop working (it's not often). Ask CricKet to refresh you MMS and WAP. Having to talk to cricket is worst part of being a cricket customer.

What about the place you bought the phone. It may not have been flashed or flashed wrong.

If you need to reflash it a classic Q The 8th post here...
http://www.hellomotoq.com/forums/cri...k-cricket.html
a Q9 the 4th post here...http://www.hellomotoq.com/forums/cri...-get-evdo.html

ewall09 · #7 03-15-2010, 08:32 AM

mine does the same thing ...... theres a few things i do because somehow for the last year ive not paid a dime for text or internet. i usually just soft reset my phone and as soon as it starts back up get to internet explorer asap and go to yahoo and it works about every time lol. I found that with the cricket wap its always easier to load yahoo at the begining

hthomas · #8 03-15-2010, 11:04 AM

Quote:

Originally Posted by ewall09

mine does the same thing ...... theres a few things i do because somehow for the last year ive not paid a dime for text or internet. i usually just soft reset my phone and as soon as it starts back up get to internet explorer asap and go to yahoo and it works about every time lol. I found that with the cricket wap its always easier to load yahoo at the begining

Thanks for your input. I have never heard of anybody not being charged for services from Cricket. Are you sure it's not a part of your plan. In my market, all plans above $25.00 a month, include unlimited Wap.

The main thing is you have figured out how to deal with these little problems and are willing to share your findings
THANKS.