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  #1  
Old 04-02-2008, 03:12 PM
cstory2 cstory2 is offline
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Join Date: Apr 2008
Carrier: Verizon Wireless
Posts: 1
New Verizon Q 9m won't boot

Curious to see if anyone else had an issue with Q where it gets stuck at the Verzion boot splash screen. I am on my third Q in the past week from Verizon, and wonder if my local Verizon store received a bad batch of phones. I haven't loaded any applications, and I am using the phone right our the box as is.

I do love this phone when it works.

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  #2  
Old 04-10-2008, 11:32 AM
The_Head The_Head is offline
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Join Date: Apr 2008
Location: Worland, WY
Carrier: Verizon Wireless
Posts: 1

I'm having the same problem. You have to do a master reset, which deletes all the information and settings you have stored in your phone. Had my phone for about 10 days and have done it twice already. Verizon is sending me another phone today and I hope it doesn't do this again.

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  #3  
Old 04-10-2008, 05:05 PM
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ssj4vegeta ssj4vegeta is offline
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Join Date: Feb 2008
Carrier: Verizon Wireless
Posts: 9

i had the same problem with my old Q and i went to 3 of them but iam talking about the first motorola Q ....motorola supposaly fixed the problem with the new one.. i hope it dont happen to me and try to report it to the motorola company maybe they can help

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  #4  
Old 04-10-2008, 09:45 PM
roofus55 roofus55 is offline
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Join Date: Mar 2008
Carrier: Verizon Wireless
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i had the same problem, but ithink it was cuz i put doom on my phone. the stupid game corrupted my sound files also. i just got my new one today but the programming isnt working. i love this phone but i absolutely hate verizon.

Last edited by mtg1974 : 04-10-2008 at 10:13 PM. Reason: Removed profanity

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  #5  
Old 04-12-2008, 08:52 AM
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ssj4vegeta ssj4vegeta is offline
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i have verizon and the Q9m and have no problems and i download the doom game it worked fine but didnt like the game so i deleted it

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  #6  
Old 04-13-2008, 05:12 AM
roofus55 roofus55 is offline
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Quote:
Originally Posted by roofus55 View Post
i had the same problem, but ithink it was cuz i put doom on my phone. the stupid game corrupted my sound files also. i just got my new one today but the programming isnt working. i love this phone but i absolutely hate verizon.
today it almost happened to me again, it started saying my sound files were corrupted. Im positive now its because i added a song as my ringtone through active sync. that ***** up your phone. i just deleted the song and now my phone is back to normal.

verizon sucks, dont add any **** to your phone your not "supposed" to. it will **** it up. end of story, learn that.

Last edited by mtg1974 : 04-13-2008 at 12:43 PM. Reason: Removed Profanity

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  #7  
Old 05-02-2008, 10:22 PM
nspires66 nspires66 is offline
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Join Date: May 2008
Carrier: Verizon Wireless
Posts: 9

Same problem here. I got my new 9m 5 days ago and added a song as my ring tone and it stopped ringing all together. Then WMP stopped working and when I restarted the phone it froze. Ive tried the hard reset to no avail. Any suggestions?

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  #8  
Old 05-03-2008, 02:40 AM
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coolpoete coolpoete is offline
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Join Date: Sep 2007
Location: Alabama, USA
Carrier: Verizon Wireless
Posts: 1,066

Not sure what to tell you, I've had my Q9M since I've been a member here September 07 and haven't had any issue that I didn't cause myself. I did a hard reset once and found out later I didn't have to do that to fix my problem. I'm starting to believe there is a bad batch of phones which is not good at all..

I will suggest doing a firmware update if it is even applicable or neccessary to your phone from Motorola's website outside of getting a new one or waiting till they release the Q9C.
__________________

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  #9  
Old 05-04-2008, 09:04 PM
motoqRa motoqRa is offline
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Join Date: May 2008
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THis might Help!

I had the same problem with the MotoQ freezing on the verizon screen and verizon gave me and new phone. Verizon told me to get the latest updated software that should fix that problem.

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  #10  
Old 05-04-2008, 09:23 PM
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mtg1974 mtg1974 is offline
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Join Date: Apr 2007
Location: Fort Worth, Texas
Carrier: Sprint PCS
Posts: 6,243

That's a good question - Have any of you with the freezing phones gone to the Motorola website to see if there are any updates for your phones?

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