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  #1  
Old 08-16-2006, 10:37 PM
macguy macguy is offline
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Join Date: Aug 2006
Carrier: Verizon Wireless
Posts: 10
This is clearly a bug

Having swapped out my Q for a new one I am still experiencing the same problem with manual email checking. It works correctly the 1st time of the day but any subsequent attempts to fetch email manually results in a "connection error the line is busy" error message. The phone seems to think it's still in a data session (PDA icon) even though I'm not connected to the 1X network and have done a 'kill-all'. Who do we report bugs to?

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  #2  
Old 08-18-2006, 07:26 PM
Jane's Avatar
Jane Jane is offline
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Join Date: Jun 2006
Posts: 178

Quote:
Originally Posted by macguy
Having swapped out my Q for a new one I am still experiencing the same problem with manual email checking. It works correctly the 1st time of the day but any subsequent attempts to fetch email manually results in a "connection error the line is busy" error message. The phone seems to think it's still in a data session (PDA icon) even though I'm not connected to the 1X network and have done a 'kill-all'. Who do we report bugs to?
The modem is a bit buggy, eh? Have you tried re-setting the phone by popping the battery out and back in? Sometimes helps. As far as reporting, you can try using this contact form.

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  #3  
Old 03-14-2007, 01:52 PM
media58 media58 is offline
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Join Date: Mar 2007
Carrier: Sprint
Posts: 7

I know this may be a late reply but I hope someone else is listening...

I have a new Sprint Q and I've experienced a similar problem. I will ba able to access POP mail and internet then...poof!...it gives me a "connection error" or asks me to enter my username and password for my proxy (???). It seems when I installed ActiveSync, it automatically pushed down proxy settings (HTTP and SOCKS). I looked at the programs that were running and they are:

Remote APi Client
TCMD.exe

Apparantly these are needed for ActiveSync when you are connected to the PC. My fix would be killing all tasks and resetting the device...very aggravating. Then I would go to Explorer and, maybe, be able to access internet. Is this the same issue anyone else is having???

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