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I just have this phone for 2 days, was using the phone, after try see one video, the windows media player not start(before worked fine,just this time), i try shutdown the phone, when i turn on, the phone stuck in the motorola logo, and nothing happens, i take the bat out, did everything i can do, and still the same, what i can do? Seems like the windows crash or something like that, have some ppl with the same problem? Or i'm the luck one?
Things have been humming along then suddenly in the last week or two we have new users left and right complaining about dead Q9 phones. I'm a bit concerned.
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try a master rest, if not then take it back and have them give you another one. theres like a 30 day exchange or something like that...
Yes, the master reset work with me, thanks for try help me, one question, i have the SD CARD 2gb, have some way i can save my contact list in this Sd card? Because the master reset erase everything in the cell, have another type of reset i can do and this no erase everything? Thanks!
Last week I purchased my first 'smartphone' - the Moto Q9C for use with Sprint PCS's service. First day out and it froze on me. I reset the phone, lost my data, reloaded the data, and not too long later, it froze, shut down, and never came back on again. Fortunately, the great guys at my local Sprint store sent it back and got me a replacement from Motorola. It's been working great so far.
I had the same problem. I received my moto Q 9c last monday it locked up and froze on me tuesday night I took it to the sprint store and they replaced it with a new one on wednesday..... it is now friday and so far no problems and I am LOVING this phone.... except for the lack of alarms available to set. ONLY ONE alarm.... I need at least 3! but other than that It is great.
Yes, the master reset work with me, thanks for try help me, one question, i have the SD CARD 2gb, have some way i can save my contact list in this Sd card? Because the master reset erase everything in the cell, have another type of reset i can do and this no erase everything? Thanks!
Access the File Manager program, then on the main directory, copy the pim.vol file to your miniSD card. If you ever do a master reset again (hold center and power button on boot), you must restore by renaming the current pim.vol, then moving the copy into the main directory structure.
Access the File Manager program, then on the main directory, copy the pim.vol file to your miniSD card. If you ever do a master reset again (hold center and power button on boot), you must restore by renaming the current pim.vol, then moving the copy into the main directory structure.
Well thanks so much, i did that already (copy the file), but the part i don't understand, is that, when i need do a master reset because my phone no start again, after the master reset i press and hold this two buttons? Or i can just copy the file to main folder ? thanks for ur help!
Well thanks so much, i did that already (copy the file), but the part i don't understand, is that, when i need do a master reset because my phone no start again, after the master reset i press and hold this two buttons? Or i can just copy the file to main folder ? thanks for ur help!
No problem. If you performed a master reset, and you need to restore your contacts, you must renamed the pim.vol to something, then copy pim.vol from the storage card to the main directory.
moto Q 9c 
Linear Mode
