Hello Moto Q Forums

[instalectual]

I have my Network set to Sprint because I prefer not to inadvertently pay roaming charges. When I leave a sprint service area my phone says "No Service" as expected. However upon re-entering a sprint service area my phone still says "No Service." I have to power cycle the phone for it to recognize the service area.

I never had this problem with any other sprint phones... any ideas?

-D

[Syndil]

Have the same issue with my Q. Not sure what causes it but rebooting fixes it. Perhaps it will be fixed in the next update, if there is one.

[instalectual]

I read about an easier workaround than rebooting the phone in another forum. If you press and hold the Home button and then select B, Wireless Manager you can turn off/on the network connection which is in effect the same as rebooting the phone but much quicker and easier.

-D

[ebaysales1]

Originally Posted by instalectual

I have my Network set to Sprint because I prefer not to inadvertently pay roaming charges. When I leave a sprint service area my phone says "No Service" as expected. However upon re-entering a sprint service area my phone still says "No Service." I have to power cycle the phone for it to recognize the service area.

I never had this problem with any other sprint phones... any ideas?

-D

Hi there,

I also have this issue with my sprint moto q. To solve this problem I click on the no service tab and turn the service off then on again. theres no need for rebooting the phone..

I hope this helps

-Ruslan

[mtg1974]

I have the same problem too.

Originally Posted by instalectual

I read about an easier workaround than rebooting the phone in another forum. If you press and hold the Home button and then select B, Wireless Manager you can turn off/on the network connection which is in effect the same as rebooting the phone but much quicker and easier.

-D

This works for me about half of the time. I still try it every time because it is faster than restarting the phone.