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  #1  
Old 08-11-2007, 06:42 PM
StephanieSprintQ StephanieSprintQ is offline
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Join Date: Aug 2007
Carrier: Sprint PCS
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"Phone Off" What does that mean?

Before I turned my phone off it said "No Service" where it ususally says Sprint or "Home Service". Then when I turned it back on, it said "Phone Off". How can it be on and off at the same time? What does that mean?

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  #2  
Old 08-11-2007, 07:03 PM
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mtg1974 mtg1974 is offline
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Location: Fort Worth, Texas
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It means that the phone is off but you still have the PDA available. Press and hold the home key until the Quick List appears. Choose Wireless Manager. Scroll down to Phone. Press the center select button.

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  #3  
Old 08-12-2007, 02:12 PM
StephanieSprintQ StephanieSprintQ is offline
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Thanks. Nothing in my manual says anything about that.

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  #4  
Old 08-21-2007, 10:02 PM
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bghikes bghikes is offline
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I was recently in and out of service on vaca. While leaving my wifes phone had full service and my Q had an X. Any one know what that is and how to correct it.

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  #5  
Old 08-21-2007, 10:09 PM
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mtg1974 mtg1974 is offline
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That is usually an indication that the phone is off. Having the phone off in this case is like turning the wireless radio off on a laptop. The laptop is still on but the radio is off.

If the phone shows to be turned off then follow my instructions above to turn it back on. Pressing the center select button is a toggle.

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  #6  
Old 09-03-2007, 05:45 PM
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The Lounge The Lounge is offline
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Quote:
Originally Posted by StephanieSprintQ View Post
Before I turned my phone off it said "No Service" where it ususally says Sprint or "Home Service". Then when I turned it back on, it said "Phone Off". How can it be on and off at the same time? What does that mean?
Once I had a call from a Sprint tech guy about this... basically they swapped 3 Moto Q phones to one of their customer because the device said "Phone Off"...

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  #7  
Old 09-03-2007, 05:57 PM
buzzard buzzard is offline
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What causes the phone to turn off? I've had it happen even when I have a strong tower signal. I carry the phone in my pants pocket but it shut off while I was walking.

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  #8  
Old 09-03-2007, 06:57 PM
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diatribes diatribes is offline
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Quote:
Originally Posted by StephanieSprintQ View Post
Thanks. Nothing in my manual says anything about that.
Theres a manual?

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  #9  
Old 09-03-2007, 07:03 PM
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diatribes diatribes is offline
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Quote:
Originally Posted by mtg1974 View Post
It means that the phone is off but you still have the PDA available. Press and hold the home key until the Quick List appears. Choose Wireless Manager. Scroll down to Phone. Press the center select button.
This is what I use for 'airplane' mode so I can listen to muzak/play emu's/ etc. as youre not supposed to have a wireless transmitting device or w/e but not only was I listening to music on my soundpilot via blootooth but Ive been on many a flights with my celly on 'oops my bad' and havnt had anything said to me besides from other passengers stating that were not supposed to run such devices. Lol @ them I just give them the look =l

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  #10  
Old 09-03-2007, 07:16 PM
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The Lounge The Lounge is offline
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Quote:
Originally Posted by buzzard View Post
What causes the phone to turn off? I've had it happen even when I have a strong tower signal. I carry the phone in my pants pocket but it shut off while I was walking.
So did it turn completely off? If it keeps shutting the phone off, I'd say it's a problem with the software. Have you checked already with the Software Update?

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