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Believe it or not sometimes there are questions or problems that can't be answered here. When that happens the next thing to do is to call your carrier for support. Another form of support commonly used is online chat. If you have an online chat with your carrier about an issue you think may be of importance to all of us please post the transcript here*. If your carrier doesn't have an online chat then still let us know what your issue was and how your carrier helped you fix it.
Any try to label them somewhat so that someone can know in an instant what the chat was about before having to read it completely and find out that it had no bearing on them.
agreed, this is a good idea, i remember some time ago i accidently deleted my music store app on my old phone and they were like well if you downloaded it from somewhere you need to get it again...i was like uhhhhhhhhh....I can't
lol
needless to say, i went without the music store...
I donno it was totally wierd this random like chat box popped up on the sprint site while i was shopping for a new phone...to me it doesn't seem very secure or something...but who knows....and I do a lot of business on the web
I find myself hesistant to call for help if I have a ton of pirated stuff on my phone or whatever to...but like u said sometimes u just need other HELP of big brother
I asked Sprint about Windows Live Messenger for Windows Mobile.
7:15:18 PM System Connected to Sprint Web Chat Server
7:15:19 PM System Session ID: 2963894
7:15:19 PM System Please hold and the next available agent will be with you shortly.
7:23:06 PM System Ellie has joined this session!
7:23:06 PM System Connected with Ellie
7:23:06 PM Ellie Thank you for contacting Sprint. My name is Ellie. How may I assist you today?
7:23:20 PM Michael Hello Ellie.
7:23:23 PM Michael Microsoft offers Windows Live without Messenger for Windows Mobile phones. Their website says, “This software does not include Windows Live Messenger. Please inquire with your mobile operator about Messenger access.”
I’m inquiring.
7:24:03 PM
Ellie May I please ask you to clarify your question?
7:25:34 PM Michael Windows Live for Windows Mobile includes Live Hotmail, Contacts and Spaces. Windows Live Messenger has been left off. Microsoft has left it up to the carrier to offer it (or not). I'm wondering if Sprint offers if and if so how can I get it?
7:26:23 PM Ellie I do apologize, however that option is not available.
7:26:34 PM Michael Thank you.
7:26:43 PM Ellie Do you have any further questions?
7:26:53 PM Michael No, that is all.
7:26:58 PM Ellie Thank You for contacting Sprint, our goal is to make your chat experience a great one. Please complete the short online survey presented at the end of your chat. Should you have any additional feedback or comments you would like to provide regarding your chat or chat agent, please send us an email at: sprint.customerappreciation@connextions.com. If you have any further questions about your account or about Sprint’s products or services please contact us by chatting in again.
7:27:35 PM System The session has ended!
__________________ Please don't PM me for support. Use the forums.
Did it come with your Q9c? Us poor folks who have the original Q got Pocket MSN which came with messenger but the Windows Live upgrade (which has far superior e-mail) takes IM away from us. I know there are hacked versions out there (I've run one before) but I would rather use something official.