Should I keep the Q? - Motorola Q

scottp · #1 03-29-2008, 09:31 AM

I am only 2 weeks into my new Sprint plan with the Moto Q. Other than a few small quirks, it has been ok. I have been reading a lot that people are having tons of issues after 2-3 months of use. I am wondering if I should cancel my plan and get the Moto Q9c?

Any thoughts?

mtg1974 · #2 03-29-2008, 10:46 AM

If you can trade your Q for a Q9c for free then do it. Otherwise make sure that your Q has the latest firmware and make sure that you get the insurance on it.

http://direct.motorola.com/hellomoto/motosupport/source/SoftwareUpdateSummary.asp?country=&language=&web_p age_name=SUPPORT&strCarrierId=Sprint&strPhone=Q&st rCable=Mini%20USB%20Data%20Cable

scottp · #3 03-29-2008, 04:31 PM

I take it that this phone sucks then?

mtg1974 · #4 03-29-2008, 04:38 PM

It doesn't suck. It's the older version. The Q9c is the newer one.

scottp · #5 03-29-2008, 05:02 PM

Why get the insurance? Am I anticipating that this thing will die?

mtg1974 · #6 03-29-2008, 05:09 PM

I always get the insurance for all of my phones.

kryer1 · #7 03-29-2008, 07:44 PM

get the insurance for piece of mind...

scottp · #8 03-29-2008, 08:15 PM

I guess I am just a little worried because there is a lot of complaint with this model. I really like the size, but I am on the fence whether to get 9c. It is a lot of crazy paperwork and canceling plans, etc.

Syndil · #9 03-30-2008, 03:32 AM

If you have had your Q for only two weeks then you should be able to return it without any hassles. I believe Sprint has a 30-day grace period. I am sure if you tell them you'd rather have a Q9c they will work something out for you.

scottp · #10 03-31-2008, 10:11 PM

Sending it back seems to be a lot of work. They want me to send it back and then they will do my order all over again. They already overcharged me for the Q and when I called to today....I go some girl in the Philippines that I could barely understand.