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  #1  
Old 04-01-2008, 02:51 PM
werkmnstr2002 werkmnstr2002 is offline
Junior Member
 
Join Date: Mar 2008
Carrier: Sprint PCS
Posts: 5
Angry Upsetting Resetting

I do not know what to do. I have had my Moto Q9c for one week and I have had to hard reset the phone 3 times. It seems that the Icons on the main screen turn themselves "off" and when I go to the start menu and try to access the windows programs like file manager or settings, there is nothing. The icon is there, but I select them and nothing happens. I have learned my lesson after the 2 reset and copied all my contacts to my mem card. Is there anything I can do? My last option is to return the phone and get another (still in the 30days) . HELP?! It seems that it is a Windows prob so far.

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  #2  
Old 04-01-2008, 08:25 PM
mtg1974's Avatar
mtg1974 mtg1974 is offline
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Join Date: Apr 2007
Location: Fort Worth, Texas
Carrier: Sprint PCS
Posts: 6,354

Take it to them when the problem is happening. Tell them it has happened three times already. Hopefully they will trade you out.
__________________
Please don't PM me for support. Use the forums.

Sprint MOTO Q
Software Version:
Q2-BP_C_06.2C.00R
MP_BSP_C_02.07.61-69P_HW_P2.1


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  #3  
Old 04-08-2008, 02:15 PM
werkmnstr2002 werkmnstr2002 is offline
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Join Date: Mar 2008
Carrier: Sprint PCS
Posts: 5
Angry Re: Upsetting Resetting

Well I took the phone back on sunday (apr 6) got a new one. This new one is doing the samething.

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  #4  
Old 04-08-2008, 03:36 PM
smlawrence's Avatar
smlawrence smlawrence is offline
Senior Member
 
Join Date: Jan 2008
Carrier: Sprint PCS
Posts: 139

I wonder if it is a software version issue. My q9c has performed perfectly for the past month and a half. Not one single glich... what is the exact software version on your q9c??
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Doin tha' "Q9C"

NL-BP_C_03.33.01P
MP_BSP_C_04.09.01-02P_N_P3.0

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  #5  
Old 04-10-2008, 01:47 PM
werkmnstr2002 werkmnstr2002 is offline
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Join Date: Mar 2008
Carrier: Sprint PCS
Posts: 5
Question Upsetting Resetting

Win M 6
Radio verNL-BP_C_03.33.01P, Nelson
Portable P3 New HS

RIL ver 2.000
CE OS 5.2.1810 (build 18325.0.6.3)

anything else?

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