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Hi I have a Moto Q for att and my friend gave me this phone because he couldn't get it to work. So I wanted to give it a try. I turn it on and it says "this concludes the beta test of this software release. Thank you very much for your time and effort in helping make this a great product for our customers. To obtain a newer release or further information, please revisit the website that that you used to obtain your current beta release." Can anyone help me I love this phone and it's in good shape so can anyone help me out thanks.
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can you get into the os. if so then all you can do master reset not a hard reset. you can find it under menu-->system tools-->master reset. if you can't get into the os then sorry your screwed
To hard reset on the older Q press and hold the center select button when you power on the phone. I think on the newer ones it's Z and E or Z and C.
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To perform a hard reset, remove and replace the battery, then hold down the*and E keys for 5 seconds while turning your smartphone on
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ok it says your phone is powering on for the first time...please wait do not turn off the phone until this process is complete is that what suppose to be happening?
yes. It should go back to the original factory settings now.
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