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  #1  
Old 03-07-2009, 06:26 PM
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Join Date: Jan 2009
Carrier: Telus Mobility
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Can't change profile and some other settings

Hopefully someone can help me with this. I have silver moto q and all of a sudden it won't let me change my profile (stays on normal). I have problems accessing a variety of other settings like call options, sounds, home screen, clock & alarm, connections, power management, accessibility, regiomal settings, owner information, about, error reporting, tty settings, unread message alert, and text input settings. Turning the phone off and on does not solve the problem. I removed the battery with the phone off for 30 minutes, replaced battery without any change. Does anyone know what is going on with my phone. I have not added anything to the phone whatsoever as far as programs are concerned.
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  #2  
Old 03-30-2009, 10:51 AM
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fixed

master reset fixed my problem. Had to back up cabs.
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  #3  
Old 03-30-2009, 08:27 PM
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yeah you have to master reset, make sure you save everything before you do, same thing happened to me, ringer was on outdoor lol
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  #4  
Old 06-16-2009, 11:01 PM
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i am having that same exact problem.how do i save everything before reseting?
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  #5  
Old 06-17-2009, 12:06 AM
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Check the downloads section and get you a backup program something like Dashwire, or Microsoft MyPhone and it will pretty much guide you into backing up your stuff.
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  #6  
Old 06-17-2009, 02:04 PM
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You can move the stuff you want to your storage card or to your computer with activesync
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