Hello Moto Q Forums

[mad3963]

I purchased Handy Weather. It is a great application, but I have ran into a HUGE issue with it and am just about to give up on it altogether.

It installed fine and was on my Q for a couple months, working fine, until I did the Software Update and, as a result of, had to do a Master Reset. It re-installed fine and accepted the Registration Code with no problem, until...I tried to update the weather data, it then told me the software had previously been installed on another device! In actuality the "other device" was the same device, prior to the Update and Master Reset.

I explained all of this to Paragon Support. I just got a response back from them, after more than a month, offering to allow me to re-purchase it at 75% off ($3.74). As cheap as that is, I have already purchased it once and refuse to pay for it again, no matter how low the cost.

The rest of the dozen or so registered apps I had to re-install, worked without a hitch.

I responded to their response stating I will NOT pay again. Now waiting on their response. Another month or so I'm guessing.

I'll keep you posted.

BEWARE!

UPDATE! I finally heard back from Paragon Support (Handy Weather developer). They offered me a new registration code at NO cost. Works fine now.

I did pose this question to them - If for some reason I should have to do a Master Reset (again), will I have this same issue again? Also, I installed a trial version of their English-German-English SlovoEd Dictionary yesterday. Would like to know if I stand to have the same issue with it, before I decide whether or not to purchase it.