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  #1  
Old 06-07-2008, 04:59 PM
MotoMasoneau MotoMasoneau is offline
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Join Date: Oct 2007
Carrier: U.S. Cellular
Posts: 8
USB and ActiveSync Driver Error

I have had my Q for several months now and have never had a problem using Activesync to sync my Q with MSOutlook on my home pc. Last night I went to sync and got an error message...I have attached it here. I am fairly savvy when it comes to driver issues and have tried everything that was advised by the help file as well as all the other things I know to do. Can anyone offer any other ideas? I have updated to v.4.5 to try to repair the issue at no avail. I have uninstalled the driver and rolled back the driver as well as tried to updat e the driver. I have used another small usb cable that I had in hopes it was the cable. I can attach my digital camera to the same usb port with no problem and have tried using the moto q small usb cable in all other usb ports to the same end. I don't know what could be causing the issue and why now when it has always worked in the past. Please help!!!
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  #2  
Old 06-20-2008, 09:47 PM
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Tromos Tromos is offline
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I get this error occasionally on mu HP iPAQ PDA running Windows Mobile 5. Normally a reboot of the PC and a soft reset of the device have done the trick.

Can you use a Bluetooth dongle and attempt to sync through Bluetooth?
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  #3  
Old 06-23-2008, 10:05 AM
MotoMasoneau MotoMasoneau is offline
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None of the above worked. Motorola was no help...flashed my phone completely...then received same error message...ended up with a new Q. Problem solved now!

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  #4  
Old 07-20-2008, 12:42 AM
GoobyGirl GoobyGirl is offline
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Update your Activesync/Drivers

You need to update your activesync - I have been having the same problems and once I updated it - everything worked.

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  #5  
Old 09-15-2008, 09:08 PM
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boefum boefum is offline
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Im Running Xppro And Same Situation I Can Almost Get It 2 Connect Thru Bt But The Ports Are Messed Up Or Somein Also I Think Outlook Has Something 2 Do With It Good Luck And Halla When You Finger It Out

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